Ask Amy: ; Health-Care Employees Must Speak Respectfully

Summary


Dear Amy: As a patient, I resent the use of my first name by doctors and their staffs. They call me by my first name, as if I were in grade school.

The American Medical Association advocates the use of patients' titles as a matter of courtesy, but most physicians I've spoken to about this get indignant when I object to them calling me by my first name.

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Ask Amy: ; Health-Care Employees Must Speak Respectfully

Once, an acupuncturist grew so angry at my questioning the practice that he actually got red in the face.

Your opinion? - Upset Patien...

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